Roskilde University Digital Archive >
RUCs Digitale Projektbibliotek / RU Digital Project Library >
RUC overbygningsrapporter / RU Projects: Degree Programs >
Projektrapporter og specialer / Projectreports and master thesis >

Please use this identifier to cite or link to this item:

Title: Udarbejdelse og anbefaling af et vidensdelingssystem til Roskilde kommunes IT-afdeling
Authors: Aasted, Anders
Ettrup, Stefan
Lassen, Anders Buch
Jønsson, Naja
Sandemann, Isabel Lund
Advisor: Juul, Niels Christian
Keywords: Vidensdeling
Iterativ udviklingsproces
Kvalitative interviews
Design og produktudvikling
Usability test
Communities of Practice
Examination Date: 17-Jan-2008
Issue Date: 13-Jun-2008
Abstract: The focus of this report is Participatory IT Design - from initial analysis to a recommendation of a suitable IT-solution. The case study in this report concerns the IT-department in Roskilde Municipality. The IT-department’s needs and demands for a Knowledge Management System is uncovered through interviews as proposed by the MUST-method. This method is combined with an iterative design process in order to progress from the initial analysis of the department to design-activities that lead to a recommendation of an appropriate system; Service Desk Plus. This recommendation is based on the preceding preparation of a horizontal prototype and an evaluation of through usability tests. The main subjects in the report are; Iterative design process, user interface, usability, Knowledge Management and Implementation.
Subject: Thesis
Education: Informatik / Informatics - not master thesis
Appears in Collections:Informatik rapporter / Informatics projects
Projektrapporter og specialer / Projectreports and master thesis

Files in This Item:

File Description SizeFormat
vidensdeling i Roskilde kommune.pdf2,77 MBAdobe PDFView/Open

This item is protected by original copyright

Recommend this item

Items in RUDAR are protected by copyright, with all rights reserved, unless otherwise indicated.


Valid XHTML 1.0! RUDAR Software Copyright © 2002-2011  Duraspace